HIPAA Lessons for ABA Providers: What We Can Learn from the Deer Oaks Settlement

Posted 5 days ago      Author: 3 Pie Squared Marketing Team

On August 15, 2025, the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) announced a $225,000 settlement with Deer Oaks – The Behavioral Health Solution regarding potential violations of the HIPAA Privacy and Security Rules. While we’re referencing publicly available information about the case, we do not know Deer Oaks’ internal processes or every security control they had in place. This article focuses on the practical lessons ABA providers can apply today.

What OCR Reported

According to OCR, two incidents triggered the investigation and settlement:

  • Patient portal exposure (2021–2023): A pilot portal reportedly exposed discharge...
  • summaries and initial assessments online, allowing some ePHI to be indexed by search engines and viewed publicly.
  • Cybersecurity breach (August 2023): A compromised account allegedly led to data exfiltration and a large breach notification.

OCR found that the organization had not conducted an accurate and thorough HIPAA risk analysis . The resolution included a corrective action plan and a monetary settlement. Again, we can’t speak to Deer Oaks’ internal decision-making ; we’re drawing general compliance lessons for ABA providers.

Why This Matters to ABA Providers

ABA practices handle highly sensitive information: diagnoses, treatment plans, schedules, caregiver details, and more. A single misconfiguration or compromised account can expose families to harm and put your practice at legal and reputational risk. Beyond fines and investigations, trust is on the line.

Risk Analysis vs. Pen Testing: You Likely Need Both

HIPAA requires a documented risk analysis that maps where electronic protected health information (ePHI) lives, how it flows, and what could go wrong. In practice, that analysis should be paired with technical validation like penetration testing or vulnerability scanning to uncover real-world weaknesses.

  • Risk analysis: Identifies your ePHI assets, data flows, threats, likelihood/impact, and current controls; produces a prioritized risk management plan.
  • Pen test/scans: Validate the analysis by actively probing for misconfigurations, exposed endpoints, weak authentication, and privilege issues.

When systems change—new portals, telehealth tools, EHR integrations—your risk analysis should be updated and your technical testing repeated.

Practical, ABA-Specific Safeguards

  • Inventory ePHI: List every system handling ePHI (EHR, billing, file shares, email, portals, backups) and the data moving between them.
  • Access controls & MFA: Enforce least-privilege access and require multi-factor authentication for admin and remote accounts.
  • Audit & alerts: Turn on logging; review access logs; alert on unusual downloads, off-hours access, or bulk exports.
  • Secure portals: Gate portals behind proper auth, disable indexing, use robots controls, and test for public exposure.
  • Encryption: Encrypt ePHI in transit and at rest (email, storage, backups, mobile devices).
  • Vendor management: Maintain BAAs; verify vendors’ security posture and SOC/HITRUST claims.
  • Incident readiness: Have a written plan for containment, forensics, notices, and recovery; rehearse it.
  • Staff training: Provide role-based HIPAA and security training; include phishing simulations and privacy workflows.

How 3 Pie Squared Can Help (With a Discount for Customers)

3 Pie Squared now offers HIPAA consultations with our security expert. We tailor support to ABA operations so you get practical steps you can actually implement:

  • Risk Analysis Support: Map ePHI locations and data flows, identify vulnerabilities, and prioritize remediation.
  • Risk Management Plan: Clear, staged actions with owners and timelines that fit ABA workflows.
  • Policy & Procedure Review: Align written policies with how your systems and staff actually work.
  • Training Guidance: Role-based training plans for clinicians, billing teams, and admins.
  • Security Testing Referrals (optional): Introductions to vetted partners for penetration testing and scanning.

Existing 3 Pie Squared customers receive a 10% discount on HIPAA consultations.

Key Takeaways

  1. HIPAA risk analysis is not optional —and it must be updated when your systems change.
  2. Validate with testing —pair documentation with technical checks to catch real exposures.
  3. Portals and pilots need scrutiny —test for public access, caching, and indexing before go-live.
  4. Prepare for incidents —logging, alerts, and a practiced response plan limit damage.
  5. Train the team —human error is still the top attack vector; keep training practical and frequent.

Next Steps

If you’re unsure where your ePHI sits, whether your risk analysis is current, or how to prioritize fixes, we’re here to help. Our goal is to be a partner—give you clarity now, support implementation, and, when you’re ready, train our replacement so you can run sustainably.

Schedule a Free Consultation

Disclosure: This article summarizes public statements from HHS OCR and general HIPAA requirements. We do not have insight into Deer Oaks’ internal security practices beyond those public statements. Nothing here is legal advice.