Leadership, Transparency, and Collaboration in ABA Organizations, with Jennifer Heidt
Running a successful ABA practice requires effective leadership, transparent communication, and strong collaboration across all team levels. In this episode of the 3 Pie Squared - ABA Business Leaders podcast, we had the pleasure of speaking with Jennifer Heidt, Director of Training at Above and Beyond Therapy. Jennifer shares her expert strategies for empowering RBTs and BCBAs, addressing challenges in the field, and building supportive workplace environments.
Key Takeaways from the Podcast
- Challenges in the ABA Field: Jennifer highlights the recurring challenges faced by ABA professionals, including isolation in in-home settings, lack of mentorship, and communication gaps between staff and leadership.
- Empowering Staff through Training and Mentorship: Jennifer emphasizes the importance of mentorship programs and realistic onboarding processes to prepare RBTs for the field. Providing RBTs with a clear understanding of expectations and company support sets them up for success.
- Building Transparent and Collaborative Cultures: A critical aspect of leadership is creating open lines of communication. Jennifer encourages leaders to listen actively to staff concerns, provide actionable solutions, and foster a culture where feedback is welcomed without fear of retaliation.
- Balancing Business and Compassionate Care: Jennifer also discusses the importance of balancing operational goals (like billable hours) with a focus on delivering high-quality, ethical care. The key lies in attaching quality outcomes to goals to avoid burnout and support both staff and clients effectively.
- Self-Awareness and Leadership Development: Effective leadership starts with self-awareness and vulnerability. Jennifer shares strategies for building these skills, including seeking feedback, recognizing patterns, and approaching challenges with a problem-solving mindset.
About the Guest
Jennifer Heidt is the Director of Training at Above and Beyond Therapy and a BCBA with over a decade of experience across clinical and leadership roles. She is passionate about mentorship, cultivating future leaders, and ensuring staff feel prepared and supported.
Connect with Jennifer on LinkedIn: www.linkedin.com/in/jennifer-heidt-8746b938
Sponsor
This blog is sponsored by MarginKeepers. Concentrate on the science, leave the accounting to us! We have in-depth knowledge of the Applied Behavior Analysis field.
Learn more: https://3piesquared.com/business-affiliate/MarginKeepers
