Meet Our Guest
Maria Zito, BCBA
Building ABA Teams That Thrive (Part 2): Managing ABA Business Caseloads
In this follow-up episode of the 3 Pie Squared podcast, April and Stephen are once again joined by Maria and Caitlyn from ABYay! to dig deeper into the practical systems and support that help ABA teams thrive. From report writing to caseload clarity, this episode offers a grounded look at how to make your team feel confident, capable, and connected.
Whether you're a new practice owner or a seasoned clinical director, these insights will help you build infrastructure that supports your staff and safeguards quality care.
Episode Highlights:
Clarity...
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through templates = better reports
Maria and Caitlyn share how they use report templates and treatment plan rubrics to help staff write clearer reports and avoid overcomplication.
Support for new supervisors is non-negotiable
Caitlyn explains how new supervisors often feel overwhelmed by treatment plans, and how frequent check-ins help prevent burnout. Maria adds that they empower BCBAs to ask for the hours they need, rather than just taking what’s offered.
Techs need solid training, not trial by fire
Caitlyn walks through how ABYay! ensures their techs are fully trained and ready before going into the field. It’s about vigilance, clarity, and setting a high bar from the start.
Caseload size: quality over quantity
Maria shares that their average BCBA caseload is around six clients, though some carry more if they can do so ethically. There’s no perfect number though, and April clarified that it’s whatever you can handle ethically.
Reflection is a skill worth teaching
Instead of simply telling supervisors what they did right or wrong, ABYay! encourages them to reflect and evaluate themselves. Maria explains how curiosity and self-awareness play a huge role in developing sustainable, confident leadership.
Consistency builds client rapport
Caitlyn reveals that their 35–40 hour cases typically have just one technician assigned. This consistency boosts client progress and makes supervision easier and more effective.
💼 This Episode is Sponsored by MarginKeepers
Because managing people and your numbers shouldn't feel impossible.
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