Empathetic Leadership in ABA: Supporting Our Techs In the latest episode of the 3 Pie Squared - ABA Business Leaders podcast, we dive into the vital topic of empathetic leadership and its transformative impact on the experiences of ABA techs. With insightful contributions from panel members Mallory and Jennifer, we explore the common challenges faced by techs and emphasize the critical role of supportive leadership in mitigating burnout and fostering a positive work environment. Key Takeaways: 1. Recognition and Appreciation: The discussion highlights the profound impact of recognizing and appreciating the hard work of ABA techs. Personal anecdotes and feedback gathered from Reddit underscore the importance of empathy, proper training, and reinforcement in boosting team morale and performance. 2. Creating a Positive Work Culture: Empathetic leadership involves creating a supportive and appreciative work culture. Simple acts of kindness and recognition can significantly enhance the lives of ABA professionals and the families they serve. 3. The Role of Supervision: Proper supervision is crucial in ensuring the well-being and professional growth of ABA techs. The podcast emphasizes the need for ongoing learning, continuous support, and open lines of communication between supervisors and techs. Starting a practice and not sure where to start? Want to ensure you have everything needed for your established practice? Download our free start-up list here. Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here. Tune in to the full episode to learn more about how empathetic leadership can make a significant difference in the lives of ABA professionals and the families they serve.

Introducing Our New Self-Paced Courses: Revenue Cycle Management & Effective Hiring with Indeed At 3 Pie Squared, we're excited to announce two new self-paced courses designed to help ABA professionals and business owners streamline their operations and attract top talent. Whether you’re looking to optimize your revenue cycle management or refine your hiring process on Indeed, these courses offer practical insights and tools you can apply immediately. 1. Revenue Cycle Management: Essential Skills for ABA Practices Overview: Dive into the complex world of revenue cycle management with a course that covers the critical aspects of billing and collections in ABA. This course is ideal for those looking to enhance their understanding of CMS codes, EOBs, and the intricacies of handling denials and remittances. Why It Matters: Efficient revenue management is essential to maintaining cash flow and reducing administrative burdens. This course will equip you with the skills to navigate the billing process effectively and minimize disruptions. Key Takeaways: How to streamline authorizations and manage CMS forms. The role of clearinghouses and secondary billing in maintaining a smooth revenue cycle. Practical strategies for handling denials and remittances to ensure timely payment. 2. Effective Hiring with Indeed: A Strategic Approach to Finding and Retaining Top Talent Overview: This course provides a comprehensive guide to using Indeed as a hiring platform without relying on sponsored job listings. It’s perfect for ABA business owners seeking to attract and retain high-quality candidates. Why It Matters: Hiring the right people is critical to delivering high-quality ABA services. With a strategic approach to Indeed, you can improve candidate quality and reduce turnover, which ultimately benefits your clients. Key Takeaways: Techniques for crafting job listings that attract qualified candidates. Strategies for A/B testing job descriptions to optimize reach and effectiveness. Tips for onboarding and retention to ensure new hires become long-term team members.

Inside the World of ABA Audits and Legal Guidance with Kim Mack Rosenberg, Esq. In our latest episode of the 3 Pie Squared - ABA Business Leaders Podcast, we dive deep into the intricate world of audits, compliance, and legal guidance for ABA therapy providers. We were thrilled to welcome Kim Mack Rosenberg, Esq., the managing partner of Mack Rosenberg Law LLC, who brings over 20 years of expertise in representing individuals and ABA providers in complex legal matters. Kim shared her extensive knowledge on navigating recoupment audits, understanding payer expectations, and avoiding common documentation pitfalls. Her insights are invaluable for ABA therapy providers who aim to maintain compliance and mitigate legal risks in their practice. Key Takeaways from the Podcast: 1. Understanding Recoupment Audits: Kim provided a detailed explanation of different types of audits, including compliance, administrative, and billing audits. She highlighted the importance of preparing for these audits and understanding payer expectations. 2. Common Pitfalls in Documentation: One major focus of Kim's guidance was on avoiding common documentation errors. She stressed the importance of detailed and accurate session notes, the risks of cloned notes, and the necessity of thorough and compliant record-keeping practices. 3. Navigating Legal Challenges: Kim shared strategies for responding to audit findings, including the importance of maintaining comprehensive documentation and being proactive in addressing any identified issues. She also discussed the role of internal audits and ongoing staff training in mitigating risks. 4. Support and Resources: Kim emphasized the value of having robust support systems in place, including legal counsel, to navigate the complexities of payer requirements and compliance standards. Guest Information Kim Mack Rosenberg, Esq., is the managing partner of Mack Rosenberg Law LLC (formerly Bouer Law LLC), located in Princeton, New Jersey, with a practice active nationwide. She has over 20 years of experience as a litigator focusing on insurance coverage, products liability, and other complex matters. Since joining Bouer Law LLC in 2016, Kim has become a pivotal figure in prosecuting individual and class-wide impact litigation for families of children with ASD. Her expertise spans healthcare compliance advice, payer disputes, licensing issues, and defending providers against audits and fraud allegations. Kim also conducts internal audits, prepares and trains clients on documentation/coding compliance, and assists in creating individualized performance improvement plans. Kim is a regular speaker at ABA provider associations, organizations, and conferences nationwide and internationally. She is also a dedicated advocate for the autism spectrum disorder and disability communities, working closely with various non-profits and serving in leadership positions for ASD-related organizations. Explore Membership: Enhance your ABA practice with exclusive resources and support by joining the ABA Business Leaders Membership. Learn more here. Download Free Resources: Starting or managing an ABA practice? Download our free start-up list to ensure you have everything you need. Download here. Learn More About Kim Mack Rosenberg, Esq.: Discover more about Kim's practice and her extensive experience in representing ABA providers. Visit her website. Kim's expertise and dedication to the ABA community make this episode a must-listen for anyone involved in ABA therapy practice management. Tune in to gain valuable insights and practical advice for navigating the challenging landscape of ABA audits and legal compliance.