Client Handbook

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Since 2017, over 1000 ABA practices have depended on 3 Pie Squared to streamline the client onboarding process. Our owner, Stephen Smith, has earned a stellar reputation for helping them navigate this process. He is an unsurpassed expert in the industry. 
One of the ways 3 Pie Squared has helped ABA companies with their client onboarding and management process is by providing a Client Handbook. Our Client Handbook will help your ABA company develop a systematic approach to taking on and handling new clients. In This 153-page Client Handbook you will obtain all the necessary resources to set expectations, educate clients, and help them feel welcome. 
This Client Handbook will help ABA practices set the foundation for harmonious, lasting relationships with new clients. This handbook is a key component in our comprehensive suite designed to pass audits, including Optum, Kaiser, BHCOE, and Medicaid. 

Check out what you get by scrolling down
 
Intake Packet Checklist
Welcome Page
Financial Responsibility Agreement
Non-Violent Physical Crisis Intervention
Permission for Assessment
Mandated Reporter Disclosure Form
Notice of Privacy Practices
Authorization and Consent to Participate in Tele-Health Consultation
Medical Questionnaire
Parent Questionnaire
Client Information
Risk Assessment
Client Home Safety Checklist
Non-Cohabiting Guardians Policy
Client Handbook
Welcome
What is Applied Behavior Analysis (ABA)?
Services in Applied Behavioral Analysis
Transitioning and Fading
Behavior Analyst Certification Board (BACB) Guidelines
Guideline for "Informed Consent" is as follows:
Personal Health Information (PHI) storage
Evidence-Based ABA Practices
Employee Descriptions
Agreement to Videotape - Audiotape - Photograph
Parent Participation
Parents’ Interaction with Employees & Dual Relationships
Wellness Policy Statement of Understanding
Pets and Animals
Aggressive Behavior
Smoking
Illegal Activity
Day Program regulations
Antidiscrimination/ Antiharassment Policy
Abuse and Molestation Prevention
Purpose
Definitions
Protection and Prevention
Volunteer and Employee Screening Procedures
Confidentiality
Supervision Procedures
Behavioral Guidelines for Paid Employees
Response to Sexual Abuse
Abuse and Molestation Prevention Policy Acknowledgement
Cultural Competence Policy
Temperature Control
Gifts
Excessive Lateness and Tardiness Policy
Communication
Cancellations and Missed Appointments
Cancellation and Missed Appointment Policy Acknowledgement
Running Late
Schedule Change Requests
Employee Cancels or Running Late
Inclement Weather Policies and Procedures
Service Agreement and Consent Form
Outing Procedure Form
Authorization to Release Professional Information
Client Satisfaction Survey
Client Complaint Form
Client Incident Report
Incident Report
Facility Health Policy
Accidents
Allergies
Nut-Free Zone
Wellness Policy
Infectious Diseases
Injurious Behavior
Medical Emergencies
Medications
Pandemic
Supplemental Information
Parent Participation Verbal Warning
Parent Participation Written Warning
Clinic Supplemental Information
Welcome to Clinic Program
Swim Policy
Footwear Policy
Drop off and Pick up Policy for Clinics
Snow Removal Policy
Clinic Group System
Participation Guidelines
Parent Notification Policy
Privacy Waiver
Client Satisfaction Survey for Clinics

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Client Handbook