Client Handbook

The Client Handbook is 153 pages, over 21,000 words and comes with everything needed for new clients such as: a complete intake packet, financial agreement, participation expectations, client policies - especially for in-home visits, supplemental information for clinic programs, and so much more! The new compliance checks mean you will always be confident your policies will meet state requirements.
Table of Contents Page #
Intake Packet Checklist 9
Welcome Page 11
Financial Responsibility Agreement 13
Non-Violent Physical Crisis Intervention 22
Permission for Assessment 26
Mandated Reporter Disclosure Form 28
Notice of Privacy Practices 31
Authorization and Consent to Participate in Tele-Health Consultation 36
Medical Questionnaire 41
See enclosed questionnaire 41
Parent Questionnaire 42
Client Information 45
Risk Assessment 47
Client Home Safety Checklist 54
Non-Cohabiting Guardians Policy 56
Client Handbook 58
Welcome 59
What is Applied Behavior Analysis (ABA)? 59
Services in Applied Behavioral Analysis 60
Services in Applied Behavioral Analysis 62
Transitioning and Fading 64
Behavior Analyst Certification Board (BACB) Guidelines 65
Guideline for "Informed Consent" is as follows: 66
Personal Health Information (PHI) storage 67
Evidence-Based ABA Practices 68
Employee Descriptions 68
Agreement to Videotape - Audiotape - Photograph 71
Parent Participation 73
Parents’ Interaction with Employees & Dual Relationships 75
Wellness Policy Statement of Understanding 76
Pets and Animals 78
Aggressive Behavior 78
Smoking 79
Illegal Activity 80
Day Program regulations 80
Antidiscrimination/ Antiharassment Policy 81
Abuse and Molestation Prevention 82
Purpose 82
Definitions 83
Protection and Prevention 84
Volunteer and Employee Screening Procedures 84
Confidentiality 86
Supervision Procedures 86
Behavioral Guidelines for Paid Employees 88
Disqualification 89
Response to Sexual Abuse 90
Abuse and Molestation Prevention Policy Acknowledgement 92
Cultural Competence Policy 93
Temperature Control 96
Gifts 97
Excessive Lateness and Tardiness Policy 98
Communication 98
Cancellations and Missed Appointments 100
Cancellation and Missed Appointment Policy Acknowledgement 101
Running Late 103
Schedule Change Requests 103
{Company Name} Employee Cancels or Running Late 103
Inclement Weather Policies and Procedures 104
Service Agreement and Consent Form 106
Outing Procedure Form 107
{Company Name} Outing Permission Form 111
Authorization to Release Professional Information 113
Authorization to Release Professional Information 114
Client Satisfaction Survey 116
Client Complaint Form 120
Client Complaint Form 121
Client Incident Report 122
Incident Report 123
Facility Health Policy 125
Accidents 126
Allergies 126
Nut-Free Zone 126
Wellness Policy 127
Infectious Diseases 128
Injurious Behavior 128
Medical Emergencies 129
Medications 130
Pandemic 130
Supplemental Information 131
Parent Participation Verbal Warning 132
Parent Participation Written Warning 134
Clinic Supplemental Information 137
Welcome to Clinic Program 138
Swim Policy 140
Footwear Policy 140
Drop off and Pick up Policy for Clinics 142
Snow Removal Policy 142
Clinic Group System 144
Participation Guidelines 146
Parent Notification Policy 148
Privacy Waiver 150
Client Satisfaction Survey for Clinics 152

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Client Handbook