Leadership, Transparency, and Collaboration in ABA Organizations, with Jennifer Heidt
Running a successful ABA practice requires effective leadership, transparent communication, and strong collaboration across all team levels. In this episode of the 3 Pie Squared - ABA Business Leaders podcast, we had the pleasure of speaking with Jennifer Heidt , Director of Training at Above and Beyond Therapy . Jennifer shares her expert strategies for empowering RBTs and BCBAs, addressing challenges in the field, and building supportive workplace environments.
Key Takeaways from the Podcast
- Challenges in the ABA Field : Jennifer highlights the recurring challenges faced by ABA professionals, including...
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- isolation in in-home settings, lack of mentorship, and communication gaps between staff and leadership.
- Empowering Staff through Training and Mentorship : Jennifer emphasizes the importance of mentorship programs and realistic onboarding processes to prepare RBTs for the field. Providing RBTs with a clear understanding of expectations and company support sets them up for success.
- Building Transparent and Collaborative Cultures : A critical aspect of leadership is creating open lines of communication. Jennifer encourages leaders to listen actively to staff concerns, provide actionable solutions, and foster a culture where feedback is welcomed without fear of retaliation.
- Balancing Business and Compassionate Care : Jennifer also discusses the importance of balancing operational goals (like billable hours) with a focus on delivering high-quality, ethical care. The key lies in attaching quality outcomes to goals to avoid burnout and support both staff and clients effectively.
- Self-Awareness and Leadership Development : Effective leadership starts with self-awareness and vulnerability. Jennifer shares strategies for building these skills, including seeking feedback, recognizing patterns, and approaching challenges with a problem-solving mindset.
About the Guest
Jennifer Heidt is the Director of Training at Above and Beyond Therapy and a BCBA with over a decade of experience across clinical and leadership roles. She is passionate about mentorship, cultivating future leaders, and ensuring staff feel prepared and supported.
Connect with Jennifer on LinkedIn: www.linkedin.com/in/jennifer-heidt-8746b938
Sponsor
This blog is sponsored by MarginKeepers . Concentrate on the science, leave the accounting to us! We have in-depth knowledge of the Applied Behavior Analysis field.
Learn more: https://3piesquared.com/business-affiliate/MarginKeepers
